How to use our service!

Go *Free Trial>> if you a first timer.
*Sign up will be done simultaneously.

For Monthly Membership :
Choose in Customer area.
For Regular Customers: 
Choose it in Customer area.

↑Buy from Customer area

Check 'Your prepaid credits' before booking!↑Check from Customer area

Choose 'New booking'.
↑ChooseNew booking‘.

↑If you join Practices at weknow office, choose “Practice” and go How to book practices >>, if you go Personal session (Skype session) ” goBOOK this screen!

Advisers' infromation
↑Click on the ‘Info’ tab to view our advisers.

Click on the adviser’s name to view a more detailed profile.
↑Click on the adviser’s name to view a more detailed profile.

◎ Let us choose the adviser for you! If you have a preferred time for your session, and not sure who to choose, you can select the ‘first available’ option and then click ‘Next’. (A suitable adviser will be allocated to you for the booking time you selected.)
leave 'first available' and choose your time. Learn Japan online via Skype. weknow at KAMATA, OTAKU

 

◎ Choose your favorite adviser! If you have a specific adviser you want to talk to, locate his/her name using the drop-down menu, then click ‘Next’.Choose your Japanese communication adviser. weknow at KAMATA OTAKU

Select your preferred date and time!
↑Select your preferred date and time!

Write your requests to your adviser
↑Type your requests to your adviser and click ‘Next’.

Your details are automatically filled. Go Next!
↑Your details are automatically filled. Go Next!

Once you have checked selecting your adviser, date and time, click ‘Next’.
↑Once you have checked selecting your adviser, date and time, click ‘Next’.

↑Agree to our terms and conditions by checking the ‘I agree’ box.

Once you see this screen, you are ready to go! Your booking details will be sent to you via your registered email.
↑Once you see this screen, you are ready to go! Your booking details will be sent to you via your registered email. Also, you can check it at ‘Your bookings‘ in your Customer area.

*If you don’t receive any confirmations, please set 「weknow@interstate.co.jp」 into your email receiving list.  

*Changes or Cancellations are due 12 hours prior to your scheduled session. 

5 minutes prior to your scheduled session, please add new adviser in your Skype contacts!

Then, make sure your online status is NOT 「Invisible」or 「Offline」.  

Also check your audio & camera if you have a time.  

Your adviser will call you at the time you book. 

Your session! starts!  

日本語サイトへ>>